技術トレーニングサービス

1. Applicable Product

This service covers xFusion server products of all series, including but not limited to FusionServer V5/V6/V7 rack servers, high-density servers, FusionServer G heterogeneous servers, and high-performance servers.

2. Service Description

The xFusion training service aims to provide customers with talent training services and talent guarantee for customers' digital transformation.

• Product technology enablement training: covering full ranges of xFusion products and solutions, involving the entire life cycle from product planning and design to installation, deployment, and O&M optimization; helping customers cultivate equipment O&M experts, and ensuring system security and stability; providing customers with an in-depth analysis of the origin, development, and future of technologies such as servers, supercomputing, liquid cooling, operating systems, and databases based on xFusion R&D experience and long-term ICT practice; helping customers cultivate ICT technical experts with a global perspective, and leading customers' digital transformation.

3. Service Content

The following modular standard courses are provided for customers to choose from. You can select multiple modules and customize modules as required.

3.1 Server Technological Trend Training

Course Settings

• Server Technological Trend Training

Trainees

• Technical managers
• Project managers
• System administrators

Course Requirements

• Equipped with basic IT knowledge

Training Objectives

After completing this program training, you will be able to:

• Understand the definition, cutting-edge technologies, and development trend of servers.
• Learn about typical servers of xFusion and their basic features, application scenarios, and product advantages.
• Learn about xFusion server advantages and successful cases.

Course Content

• Server development trend

Server definition

Challenges and development trend

xFusion server development trend

• xFusion server product introduction
• xFusion server advantages and successful cases

Training Time
0.25 working day
Number of Trainees
16 at most

3.2 FusionServer Rack Server Administrator Training

Course Settings

• FusionServer Rack Server Product Introduction
• Server Management Software Introduction: iBMC
• Server Tool Introduction
• Server Deployment and Configuration
• Daily Server Maintenance

Trainees

• Technical managers
• Project managers
• System administrators

Course Requirements

• Equipped with basic IT knowledge

Training Objectives

After completing this program training, you will be able to:

• Describe the product model, positioning, software and hardware structure, main functions, and application scenarios of FusionServer rack servers.
• Understand methods of xFusion server remote management and iBMC operation and configuration.
• Understand the xFusion server tool system, tool functions, and operation methods.
• Understand methods of the initial configuration, BIOS configuration, RAID configuration, and OS installation.
• Understand the replacement process and precautions of xFusion server parts and methods of log information collection and basic troubleshooting.

Course Content

FusionServer rack server product introduction

• FusionServer rack server product and function introduction

▪   Product models, positioning, main functions, and application scenarios of FusionServer rack servers
▪   Hardware structure and installation, views, and ports of FusionServer rack servers

xFusion server management software introduction: iBMC

• xFusion server management software introduction: iBMC

▪   iBMC functions and structures
▪   iBMC GUI operations
▪   iBMC command-line interface operations
▪   Basic iBMC commands
▪   iBMC upgrade methods

FusionServer Tools introduction

• FusionServer Tools introduction

▪   FusionServer Tools system
▪   FusionServer Tools introduction
▪   iBMC introduction
▪   Online tool introduction

xFusion server deployment and configuration

• xFusion server deployment and configuration

▪   xFusion server initial configuration methods
▪   xFusion server BIOS configuration methods
▪   xFusion server RAID planning and configuration
▪   xFusion server OS installation methods

Daily maintenance of xFusion servers

• Daily maintenance of xFusion servers

▪   Daily server maintenance methods
▪   Troubleshooting process of server faults
▪   Server information collection methods
▪   Server fault diagnosis methods
▪   Server troubleshooting methods
▪   Server component replacement methods
▪   Server software upgrade methods

Training Time
1.75 days
Number of Trainees
16 at most

3.3 FusionServer X6000 Server Administrator Training

Course Settings

• FusionServer X6000 Server Product Training
• Server Management Software Introduction: iBMC
• Server Tool Introduction
• Server Deployment and Configuration
• Daily Server Maintenance

Trainees

• Technical managers
• Project managers
• System administrators

Course Requirements

• Equipped with basic IT knowledge

Training Objectives

After completing this program training, you will be able to:

• Describe the product model, positioning, software and hardware structure, main functions, and application scenarios of FusionServer X6000 servers.
• Understand methods of xFusion server remote management and iBMC operation and configuration.
• Understand the xFusion server tool system, tool functions, and operation methods.
• Understand methods of the initial configuration, BIOS configuration, RAID configuration, and OS installation.
• Understand the replacement process and precautions of xFusion server parts and methods of log information collection and basic troubleshooting.

Course Content

FusionServer X6000 server product introduction

• FusionServer X6000 server product and function introduction

Product models, positioning, main functions, and application scenarios of FusionServer X6000 servers
Hardware structure and installation, views, and ports of FusionServer X6000 servers

xFusion server management software introduction: iBMC

• xFusion server management software introduction: iBMC

▪   iBMC functions and structures
▪   iBMC GUI operations
▪   iBMC command-line interface operations
▪   Basic iBMC commands
▪   iBMC upgrade methods

FusionServer Tools introduction

• FusionServer Tools introduction

▪   FusionServer Tools system
▪   FusionServer Tools introduction
▪   iBMC introduction
▪   Online tool introduction

xFusion server deployment and configuration

• xFusion server deployment and configuration

▪   xFusion server initial configuration methods
▪   xFusion server BIOS configuration methods
▪   xFusion server RAID planning and configuration
▪   xFusion server OS installation methods

Daily maintenance of xFusion servers

• Daily maintenance of xFusion servers

▪   Daily server maintenance methods
▪   Troubleshooting process of server faults
▪   Server information collection methods
▪   Server fault diagnosis methods
▪   Server troubleshooting methods
▪   Server component replacement methods
▪   Server software upgrade methods

Training Time
1.75 days
Number of Trainees
16 at most

3.4 FusionServer 9008 Server Administrator Training

Course Settings

• FusionServer 9008 DC Server Product Introduction
• Server Management Software Introduction: iBMC
• Server Tool Introduction
• Server Deployment and Configuration
• Daily Server Maintenance

Trainees

• System administrators
• Technical managers
• Project managers

Course Requirements

• Equipped with basic IT knowledge

Training Objectives

After completing this program training, you will be able to:

• Understand the positioning, features, typical applications, hardware-software architecture, and main function features of FusionServer 9008 servers.
• Understand the business planning, implementation, installation, power-on, and initial configuration of FusionServer 9008 servers.
• Understand the daily maintenance of FusionServer 9008 servers, such as information collection, alarm handling, fault locating, component replacements, and software upgrades.
• Understand methods of xFusion server remote management and iBMC operation and configuration.
• Understand the xFusion server tool system, tool functions, and operation methods.
• Understand methods of the initial configuration, BIOS configuration, RAID configuration, and OS installation.
• Understand the replacement process and precautions of xFusion server parts and methods of log information collection and basic troubleshooting.

Course Content

FusionServer 9008 DC Server Product Introduction

• FusionServer 9008 server product introduction
• FusionServer 9008 server product planning, design, and initial installation and configuration
• Daily maintenance of FusionServer 9008 servers

xFusion server management software introduction: iBMC

• xFusion server management software introduction: iBMC

▪   iBMC functions and structures
▪   iBMC GUI operations
▪   iBMC command-line interface operations
▪   Basic iBMC commands
▪   iBMC upgrade methods

FusionServer Tools introduction

• FusionServer Tools introduction

▪   FusionServer Tools system
▪   FusionServer Tools introduction
▪   iBMC introduction
▪   Online tool introduction

xFusion server deployment and configuration

• xFusion server deployment and configuration

▪   xFusion server initial configuration methods
▪   xFusion server BIOS configuration methods
▪   xFusion server RAID planning and configuration
▪   xFusion server OS installation methods

Daily maintenance of xFusion servers

• Daily maintenance of xFusion servers

▪   Daily server maintenance methods
▪   Troubleshooting process of server faults
▪   Server information collection methods
▪   Server fault diagnosis methods
▪   Server troubleshooting methods
▪   Server component replacement methods
▪   Server software upgrade methods

Training Time
1.75 days
Number of Trainees
16 at most

3.5 FusionServer G5500 Server Administrator Training

Course Settings

• FusionServer G5500 Server Product Introduction
• Server Management Software Introduction: iBMC
• Server Tool Introduction
• Server Deployment and Configuration
• Daily Server Maintenance

Trainees

• System administrators
• Technical managers
• Project managers

Course Requirements

• Equipped with basic IT knowledge

Training Objectives

After completing this program training, you will be able to:

• Describe the product model, positioning, software and hardware structure, main functions, and application scenarios of FusionServer G5500 servers.
• Understand methods of xFusion server remote management and iBMC operation and configuration.
• Understand the xFusion server tool system, tool functions, and operation methods.
• Understand methods of the initial configuration, BIOS configuration, RAID configuration, and OS installation.
• Understand the replacement process and precautions of xFusion server parts and methods of log information collection and basic troubleshooting.

Course Content

FusionServer G5500 server product and function introduction

• FusionServer G5500 server product and function introduction

▪   Server product models, positioning, main functions, and application scenarios
▪   Server hardware structure, views, ports, and hardware installation

xFusion server management software introduction: iBMC

• xFusion server management software introduction: iBMC

▪   iBMC functions and structures
▪   iBMC GUI operations
▪   iBMC command-line interface operations
▪   Basic iBMC commands
▪   iBMC upgrade methods

FusionServer Tools introduction

• FusionServer Tools introduction

▪   FusionServer Tools system
▪   FusionServer Tools introduction
▪   iBMC introduction
▪   Online tool introduction

xFusion server deployment and configuration

• xFusion server deployment and configuration

▪   xFusion server initial configuration methods
▪   xFusion server BIOS configuration methods
▪   xFusion server RAID planning and configuration
▪   xFusion server OS installation methods

Daily maintenance of xFusion servers

• Daily maintenance of xFusion servers

▪   Daily server maintenance methods
▪   Troubleshooting process of server faults
▪   Server information collection methods
▪   Server fault diagnosis methods
▪   Server troubleshooting methods
▪   Server component replacement methods
▪   Server software upgrade methods

Training Time
1.75 days
Number of Trainees
16 at most

3.6 xFusion Server Troubleshooting Training

Course Settings

• Common Server Troubleshooting and Case Analysis: Management Software
• Common Server Troubleshooting and Case Analysis: Hardware
• Server Troubleshooting Overview
• Server Troubleshooting Introduction
• Common Server Troubleshooting and Case Analysis: OSs

Trainees

• System administrators
• Technical managers
• Project managers

Course Requirements

• Equipped with basic IT knowledge

Training Objectives

After completing this program training, you will be:

• Familiar with xFusion server troubleshooting process and solutions.
• Familiar with the FusionServer Tools system and tool operation methods.
• Familiar with common hardware faults and solutions of xFusion servers.
• Familiar with common management software faults and solutions of xFusion servers.
• Familiar with common OS faults and solutions of xFusion servers.

Course Content

Common server troubleshooting and case analysis: management software

• Common server troubleshooting and case analysis: management software

▪   Fault symptoms of server management software
▪   Analysis of typical server management software fault symptoms
▪   Analysis of typical server management software fault cases

Common server troubleshooting and case analysis: management software

• Common server troubleshooting and case analysis: management software

▪   Fault symptoms of server hardware
▪   Analysis of typical hardware fault symptoms
▪   Analysis of typical hardware fault cases

Overview of xFusion server troubleshooting

• Overview of xFusion server troubleshooting

▪   Daily server inspection and maintenance operations
▪   Server fault diagnosis process
▪   Server log information collection methods
▪   Common server fault troubleshooting
▪   Server component replacement process and precautions
▪   Support channels for daily server problems

Introduction of xFusion server troubleshooting tools

• Introduction of xFusion server troubleshooting tools

▪   FusionServer Tools introduction
▪   iBMC introduction
▪   Online tool introduction
▪   Scrips for OS fault information collection

Common Server Troubleshooting and Case Analysis: OSs

• Common Server Troubleshooting and Case Analysis: OSs

▪   OS installation methods
▪   Typical fault symptoms and analysis of OS installation
▪   Typical OS installation fault cases

Training Time
2 working day
Number of Trainees
16 at most

4. Service Exemption

xFusion service exemption instruction is as follows:：

1. xFusion service may fail to serve as required due to the following conditions:

1) Accidents caused by force majeure (such as fire, flood, earthquake and lightning strike).

2) Deterioration of service conditions caused by social problems (such as unrest, war, strike and government regulation).

3) The service cannot serve due to the interruption of energy supply (such as electricity, water and oil).

2. xFusion does not provide any clear or implied commercial and technical guarantees not covered herein.

3. In any case, xFusion shall not be liable for the direct or indirect economic loss due to this service instruction. The maximum amount of compensation for your losses caused by xFusion shall not be higher than the amount paid for purchasing the product/service.

4. This service is an optional service. You can choose whether to purchase relevant services and when to terminate. If you purchase the related service, that is, you allow xFusion to access, collect and deal with the fault, as well as detect, position and debug the related information. xFusion shall follow your request to access and process relevant information with your consent. As you are the controller of these information, xFusion shall not be able to confirm if these information contain confidential or personal data. You shall guarantee that xFusion will obtain or retain all necessary consents, licenses and authorizations ("consents") to provide the services in accordance with applicable legal requirements so that xFusion will not violate applicable legal requirements, your privacy policy, or the agreement between you and the user in providing the services.