OS Installation Service

Help customer to quickly complete the installation and deployment of the operation system, and ensure the rapid launch of business
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    1. Applicable Product

    This service scope covers Windows server produced in OEM mode by xFusion and self-developed FusionOS. For other OS, services can be provided after consulting with xFusion pre-sales persons.

    2. Service Description

    xFusion OS installation service is aimed to help the customers to complete the OS installation and deployment to ensure the rapid launch of services. The service contains OS installation, basic configuration, test and acceptance.

    xFusion OS installation has the following features:

    • Supports multiple OS.
    • Supports batch installation.
    • Satisfies diversified needs.

    3. Service Content

    Service Features
    Service Scope Description
    Preparing for the Installation

    Before the service implementation, the engineers of xFusion or xFusion authenticated service partner shall confirm with the customers over the following questions.

    • The owner and relevant contact information.
    • Service implementation location.
    • The model of device installed with OS, quantity and basic OS configuration requirements.
    • Service implementation time table.
    • Other relevant problems.
    Service Content

    Linux OS:

    • Configure drive RAID relationship (soft RAID, and optional on demand).
    • Check BIOS system time and boot device.
    • (Optional) check the Secureboot function in UEFI mode.
    • (Optional) check the SAN Boot function of FC card.
    • Install OS.
    • Check OS driver and Firmware versions.
    • Install OS driver.
    • Configure memory dump Kdump.
    • Configure serial port redirection service.
    • Configure NMI.
    • Configure system magic key.
    • Modify the printing level of system logs.
    • Disable the screen protection function.
    • The deployment and verification process of positioning tool.
    • OS security enhancement.
    • Complete the test and acceptance of OS.

    Windows server series OS:

    • Configure drive RAID relationship (soft RAID, and optional on demand).
    • Check BIOS system time and boot device.
    • (Optional) check the Secureboot function in UEFI mode.
    • (Optional) check the SAN Boot function of FC card.
    • Install a Windows OS.
    • Check a Window OS driver and Firmware version.
    • Install the driver of Windows version.
    • Configure the memory dump.
    • Configure serial port redirection service.
    • Configure NMI
    • Disable the screen protection function.
    • OS security enhancement.
    • Complete the test and acceptance of OS.
    Excluded service items

    The following services are related to extra charge, please consult xFusion or xFusion authenticated service partner for more information.

    • Network design service (planning solution and design), review and optimization service (network topology and network protection).
    • Service and data migration implementation services.
    • Third party hardware and software installation and configuration.
    • Services provided in non-standard working time period.
    • Unlisted services in other service description.

    4. Service Exemption

    xFusion service exemption instruction is as follows:

    1. xFusion service may fail to serve as required due to the following conditions:

    1) Accidents caused by force majeure (such as fire, flood, earthquake and lightning strike).

    2) Deterioration of service conditions caused by social problems (such as unrest, war, strike and government regulation).

    3) The service cannot serve due to the interruption of energy supply (such as electricity, water and oil).

    2. xFusion does not provide any clear or implied commercial and technical guarantees not covered herein.

    3. In any case, xFusion shall not be liable for the direct or indirect economic loss due to this service instruction. The maximum amount of compensation for your losses caused by xFusion shall not be higher than the amount paid for purchasing the product/service.

    4. This service is an optional service. You can choose whether to purchase relevant services and when to terminate. If you purchase the related service, that is, you allow xFusion to access, collect and deal with the fault, as well as detect, position and debug the related information. xFusion shall follow your request to access and process relevant information with your consent. As you are the controller of these information, xFusion shall not be able to confirm if these information contain confidential or personal data. You shall guarantee that xFusion will obtain or retain all necessary consents, licenses and authorizations ("consents") to provide the services in accordance with applicable legal requirements so that xFusion will not violate applicable legal requirements, your privacy policy, or the agreement between you and the user in providing the services.